We make every effort to repair your vehicle on time. Unfortunately, delays beyond our control sometimes occur. Parts are back ordered, insurance adjustors need more time to review the hidden damage, or sublet contractors are unavailable. Due to the complexity of collision repairs and unexpected delays, the delivery date can only be estimated, not guaranteed. Please understand we try very hard to meet delivery dates by coordinating schedules, ordering parts ahead of time and making every effort to control the repair process productively and efficiently.
- We will keep you updated regularly as to the status of your vehicle.
- We want to repair your vehicle correctly the first time, even if it means delaying the delivery date.
If you experience a delay, please be patient we are doing everything possible to expedite your vehicle as quickly as possible.